Losing your Emirates ID or having it damaged is stressful—but the UAE has made the replacement process simple and fast. Whether your Emirates ID is lost, stolen, damaged, or needs correction, this guide breaks down every step, fee, and requirement in a clear and easy-to-follow format.
This 800-word article covers the full replacement procedure, required documents, fees, timelines, and online/offline application methods.
What Is Emirates ID Replacement?
The Emirates ID replacement service is offered by the Federal Authority for Identity, Citizenship, Customs & Ports Security (ICP) for residents and citizens whose card is:
- Lost
- Stolen
- Damaged
- Containing wrong personal data
If your card is missing or unreadable, UAE law requires you to apply for a replacement within 7 days.
Step-by-Step Emirates ID Replacement Process
1. Report the Lost or Damaged Card
Before applying for a replacement, you must report the issue.
You can visit:
- ICP Customer Happiness Centre
- Police Station (only if stolen or suspected misuse)
You will receive a confirmation receipt required for replacement.
2. Prepare the Required Documents
Depending on your category, the required documents vary:
For UAE Residents (Expats):
- Original passport
- Valid residence visa
- Passport-size photo (if needed)
- Lost card report / damaged card (if available)
For UAE Citizens:
- UAE passport
- Family book (Khulasat Al Qaid)
- Photo (only if needed)
For Children Under 15:
- Child’s passport
- Birth certificate
- Guardian’s Emirates ID
- Recent photo with white background
3. Submit Replacement Application
You can submit the application through:
- ICP Website
- UAE ICP Mobile App
- Typing Centres
- Customer Happiness Centres (in-person)
During the application, you must:
- Provide biometric data (if required)
- Verify mobile number and details
- Confirm delivery address
4. Pay Replacement Fees
Once the application is submitted, fees must be paid online or at a centre.
5. Receive Your New Emirates ID
Delivery usually takes 24 hours (urgent service) or 2–5 working days (normal service).
Courier delivery will be sent to the address mentioned in the application.
Emirates ID Replacement Fees (Updated 2025)
Standard Replacement Fees
| Fee Type | Amount (AED) |
|---|---|
| Card Replacement Fee | 300 |
| Service Fee | 70 |
| Typing Centre Fee (optional) | 30–50 |
| Delivery Fee | 15 |
Urgent Replacement (24-Hour Service)
| Type | Amount (AED) |
|---|---|
| Fast-Track Replacement Fee | 150 extra |
| 24-Hour Emergency Issuance Locations | ICP Happiness Centres |
Note: Urgent service is only available at official ICP Centres, not typing centres.
How to Apply Online for Emirates ID Replacement
Using the ICP Website
- Visit the ICP smart services portal
- Select “Replacement for Lost/Damaged Emirates ID”
- Enter passport details, UID number, and residence details
- Upload documents (passport, visa, photo)
- Pay the required fees
- Confirm the address for delivery
Using the ICP Mobile App
- Download the UAEICP app
- Login using UAE Pass
- Choose ID Card Services → Replacement Request
- Upload documents
- Pay fees
- Track status via dashboard
Application at Typing Centres
Typing centres can fill the entire application on your behalf, but they charge additional fees.
When Do You Need Biometrics Again?
You must re-submit fingerprints if:
- Your previous biometric data is outdated
- You are under 15 and now have turned 15
- The system requires re-validation
Biometrics are taken at ICP centres only.
Common Reasons People Request Emirates ID Replacement
- Card lost while traveling
- Wallet stolen
- Card cracked/damaged
- Data mismatch (name, date of birth, nationality)
- Card unreadable at kiosks or banks
Processing Time for Replacement
| Service Type | Processing Time |
|---|---|
| Standard Service | 2–5 working days |
| Urgent Replacement | 24 hours |
| Delivery Time | +1–2 days |
Tips to Avoid Delays
- Always keep your passport details updated
- Enter your address correctly for delivery
- Ensure your mobile number is active
- Book ICP fingerprint appointment if requested
- Report loss immediately to avoid misuse
Overview Table
| Category | Details |
|---|---|
| Replacement Fee | AED 300 |
| Service Fee | AED 70 |
| Urgent (24H) Option | Yes (additional charges) |
| Application Platforms | ICP App, ICP Website, Typing Centres |
| Required Documents | Passport, Visa, Photo, Report |
| Processing Time | 24h – 5 days |
FAQs
Q1. What is the cost of replacing a lost Emirates ID?
Standard replacement costs AED 300 + service fees.
Q2. How long does Emirates ID replacement take?
Urgent service takes 24 hours, while standard service takes 2–5 days.
Q3. Can I apply for Emirates ID replacement online?
Yes, applications can be submitted through the ICP website or UAEICP mobile app.